• *CPE Firmware Upgrade Application is Only applicable for UTStarcom (both Type1 and Type 2), Nokia Siemens Network (Type 1 only) and ZTE Modem (both Type 1 and Type2) supplied by BSNL. You wont be charged for downloading and using Self Care Software.

  • *Only BSNL Broandband Customers having Following Customer Premises Equipment can avail this Service.

  • *Download will not be accounted in usage.

Procedure to determine the OS is 32 bit or 64 bit

1) Go to Start and click on RUN

2) Now type "msinfo32.exe"

3) A window will be opened with "system information" class

4) Note the item value of "Sytem Type"

5) If the Sytem Type="X86 based PC",It is 32 bit OS

6) If the Sytem Type="X64 based PC",It is 64 bit OS